At Metro Lighting, we carefully inspect every piece before it leaves our shop, however occasionally an error or shipping damage may occur. Please check your order upon delivery and notify us of any problems immediately.
It is our aim for our products to fit your project in style, color, scale, and function. If your online purchase does not suit your needs, you may ship it back to us in original condition within 14 days for a 90% refund of the product cost (10% restocking charge). (Shipping costs are non-refundable.) Between 15-30 days, there is a 20% restocking charge on returns. We do not accept returns after 30 days.
Please note that items returned with scratches, cracks, missing components, shortened wires, etc. are no longer in original condition, and further restocking fees will apply, commensurate with our returning the items to original condition.
We do not accept any returns after 30 days.